Dear Wayne,

I am pleased to congratulate you on earning a place on the RE/MAX Real Estate Services Top 25 Individual Agent list for September 2003.

Thank you for your continuous hard work and professionalism. I am proud to have you as a member of the RE/MAX Real Estate Services Team and wish you continued success!

Best regards,

Gary Thomas

Broker/Owner

Dear Wayne,

It has been a pleasure to work with you and I wanted to personally let you know how much I appreciate your role in our past successes.

I am personally sorry to see you go, but I fully understand that life takes its twists and turns and our paths seem to be diverging at the moment. But before time passes, I want to thank you for your affiliation with us and express my appreciated for your contribution to our family. Your reputation and good name have allowed us to capture and continue to retain dominant market share in Orange County and you will be missed.

What separates you and I from others in the real estate industry is not only our professionalism and expertise, but also the fact that we regard ourselves as business owners. Therefore, if this is a career decision you feel you need to make in order to enhance your individual performance or growth for your business, I wish you the very best.

It’s been my experience that life is unpredictable and everything has its season. Real estate is no exception to this rule and it is my sincere desire that our paths will cross again. If life’s twists and turns guide you to Altera, it would be my pleasure to work with you again. My door will always be open.

I wish you the best of luck in your new direction and future endeavors.

Sincerely,

Gary Thomas

CEO

Congratulations Wayne!

I just wanted to be the first to offer my congratulations on a fantastic October! Your dedication to your clients, superior service and incredible marketing skills have brought you into the top twenty five agents in the company during October 2003. You should be proud of the fact that you have achieved the exceptional level of 23rd our ot 450 of the best agents in Orange County.

Keep up the great work!

Christian Pollinger

Broker/Sales Manager

RE/MAX Real Estate Services

Newport Beach, California

Dear Mr. Thomas:

My brother, sister, and I recently closed the sale of our parents’ home in Anaheim, and one of your employees, Wayne Smith was our realtor.

He expertly helped us through the entire sales process at a time when we weren’t at our best (our parents had passed away and we were selling the home in which we grew up in which they had lived for 43 years.) He advised us on what we should repair on the home and what we should leave alone. He actively pursued leads and found a willing buyer very quickly. He assisted us with the sales documents and through the title and escrow process. He advised our attorney on how to proceed with obtaining an ex parte the day before our scheduled closing of escrow. Every step of the way, he was patient, responsive and considerate.

I have sold three other homes in the past, and I can say that working with Wayne Smith was superior to any real estate agent I have previously worked with. It was a pleasure working with someone as competent.

Sincerely,

Jennifer Brannin

Dear Gary:

Suzanne and I are just completing the process of selling our house and purchasing two condominiums, all with RE/MAX. We interviewed several individuals before we chose Wayne Smith to be our listing agent. He was wonderful from day one by suggesting ideas to make the property more presentable and scheduling the various services to accomplish just that. He also introduced us to Renee Pelzman and between the two of them we were in good hands. They understood what we wanted accomplished and knew that we were both working so they took care of everything.

Wayne and Renee are absolutely THE BEST!

Took responsibility to arrange all open houses, inspections, repairs, painting, etc.

Hustled to find buyers by knocking on doors and using targeted mailings.

Elevated our opinion of Real Estate Agents with their professionalism.

 

Boasted that they could do the job and then delivered.

Excellence and complete follow-up on all details no matter how small the tasks were.

Striving for client satisfaction every step of the way.
Tops in our book by providing the best Real Estate experience we have ever had.

 

Sincerely,

Nile Bloom, Suzanne Bloom

Dear Wayne:

I recently received a very complimentary letter about you from your clients of yours, Nile and Suzanne Bloom. I have enclosed a copy of their letter. You did a great job of representing yourself and RE/MAX Real Estate Services in such a positive and professional manner. The experience has left a very favorable and lasting impression with them.

Congratulations, Wayne. I wish you all life’s best and success with m ore clients as nice as the blossoms!

 

Best personal regards,

Gary Thomas

Broker/Owner

Dear Wayne:

I recently received a very complimentary letter about you from a client of yours, Georgianna Poudivigne. I have enclosed a copy of her letter. You did a great job of representing yourself and RE/MAX Real Estate Services in such a positive and professional manner. The experience has left a very favorable and lasting impression with her.

Congratulations, Wayne. I wish you all life’s best and success with more clients as nice as Ms. Poudivigne!

Best personal regards,

Gary Thomas

Broker/Owner

Hi Kathleen/Wayne,

We love the house at 869 Sandcastle! We so appreciate the effort you both expended in our behalf to make it work!

sincerely,

Pat & Lee Harkless

Hi Kathleen,

We would like to express again our appreciation of yours,  Nancy’s & Wayne’s efforts on our behalf to make our house a home!

It still puzzles us how previous tenants had let some things go to the point that we have been occupied so frequently with repairs. We love the property, the ocean air, the location—and will be quite content once everything is basically clean and in working order.

We also want to thank Rodger who has been skillful and cheerful; Han; Nancy’s cleaning lady; and everyone else involved.

Sincerely,

Pat & Lee Harkless

I am very happy with CDM Properties and all its employees. Wayne was the first person I spoke with when I
rented my beach cottage. He and his team always answer the phone and are very responsive. They follow up and take care of requests and needs in a timely manner that is convenient to me and I feel very fortunate to have them as my property management team.

Roger, who is my “handy man” is awesome! He too is very responsive and is often able to come over same
day to repair a window lock, fix a clogged pipe, etc.

Prior to moving in there were a number of things that needed to be updated, repaired, cleaned, etc and it was all completed 100% taking away so much stress from my move-in experience.

I continue to be very happy with the service I receive and highly recommend CDM properties to friends, family and anyone inquiring about a property. Their door is always open with a smile.

Sincerely,

Kim Denison (renter)

CDM, CA

Wayne,

I am writing in regards to my lease at 606 ‘/1 Narcissus. This letter sen/es as my official notice to vacate
the property by July 31. I have thoroughly enjoyed my stay in the unit and living in CDM. I appreciate
your offer to lower the rent but need to decline. You and your staff have been extremely kind and a
pleasure to work with. As l mentioned during our conversation, we will do business again in the future.
l agree to letting you show the property while I still reside there with a 24 hour notice. This will allow
me time straighten up for the prospects. Once again it has been a pleasure and thank you.

Sincerely,

Houston Fraley

Dear Wayne,
I wanted to thank you so much for the way you handled the short sale of my home on Turtle Bay.
Making the choice to short sale was not an easy one to make but your reassurance, experience, hands
on care and kind attention made the whole process as easy as possible.

l appreciated your constant updates and follow-up with both myself and the lender throughout the
process. Whenever l had a question you were there and patient, thank you.

Not only did you complete the process in less than 90 days you found a qualified buyer that gave me the
time I needed to move out of my home.

I am happy to provide you with a personal reference at any time and look forward to having you help
me find my next home in a few short years.

God bless,

Lynn Rodriguez

Wayne,

I wanted to thank you for going above and beyond in all your efforts with regards to 438 Goldenrod Ave.
Being in the Real Estate industry myself l wanted to commend you on your professionalism and
attention to detail. The house was clean, freshly painted, newly carpeted and ready to move into just as
you stated. l am thrilled with this little cottage and enjoy giving it that extra bit of TLC. Presently l
have installed tile flooring in the main bathroom, new bamboo Levolor blinds for all the windows, built a
functional exhaust for the dryer and upgraded the exterior outlets, in addition I have all the screens and
windows working and opening as originally designed. For my next set of projects I’ve ordered white
flower boxes which I think will add a lot of charm and curbside appeal. I would like to plant new shrubs
and rose bushes out front as well. l enjoy doing this and if the gardener could remove the old shrubs and
automate the sprinklers my gardening improvements will be greatly enhanced and properly watered as I
do travel from time to time.

Once again thanks for always taking care of things,

Lynn Gygli